We ship according to Australia Post's charges, plus $1.00 for handling.

For Australian deliveries the postage amount is calculated according to the weight and size of the items purchased. The rates are calculated directly from Australia Post's website.

Returns...

BMNE Direct take pride in customer satisfaction and our extremely high level of repeat business so will always do our best to ensure you are happy with your purchase. If you are not entirely happy with an item please email us within three (3) days of receipt and we will work with you to resolve the situation. We will exchange only if there is a legitimate manufacturing fault, we will not refund if an item is under warranty, if you have had the item for over 30 days, the item will be repaired or replaced. If we accidently send our the wrong item we will correct this by sending you the correct item, you will be asked to return the incorrect item and we will reimburse your postage. The buyer will be responsible for all postage costs. All returns must be authorised before being sent - unexpected returns will not be opened and will be marked return to sender. All items returned must be in the same packaging and same condition as you received them, we package our items carefully and expect that you do the same. We do not refund or exchange if you simply change your mind, we will always describe and photograph our items accurately and honestly so you can be sure that what you see is what you get. Refund/exchange is at our discretion on a case by case basis and will occur only after the original item is received and checked by us. Please refer to our Terms and Conditions regarding restocking fees which may be applied to returns.